Why buy in Switzerland? 🇨🇭
Why buy in Switzerland? 🇨🇭
No customs. No stress. Fast delivery.
🔍 Frequently Asked Questions
Why should I buy from kartenwelt.ch instead of abroad?
If you order Pokémon products from Germany, the USA, or directly from Japan, unexpected costs can quickly add up:
- 🇩🇪 Germany: From a merchandise value of CHF 150, Swiss import duties + 8.1% VAT apply – that's quickly CHF 20–40 extra per order
- 🇺🇸 USA: Additionally shipping costs of CHF 30–60, long delivery times (2–4 weeks), and no easy return process
- 🇯🇵 Japan: Low prices, but customs + shipping + waiting time often negate the advantage
At kartenwelt.ch, you pay what you see – no hidden fees, no customs surprises.
How quickly will I receive my order?
We ship from Switzerland – directly to you. Delivery times:
- A-Post: 1–2 working days
- B-Post: 2–4 working days
No customs clearance, no waiting times at the border.
What payment methods do you accept?
- Credit card (Visa, Mastercard)
- Google Pay / Apple Pay
- Bank transfer
- TWINT (coming soon)
Are the products original and sealed?
Yes – all products are 100% original, sourced directly from the authorized distributor and delivered sealed. No reprints, no opened packs.
What happens if my package arrives damaged?
Contact us within 48 hours of receipt with photos. We will find a solution – straightforward and fair.
Do you also offer collection discounts or bundles?
Yes! Follow us on social media or sign up for our newsletter – we will be the first to inform you about promotions, new sets, and limited bundles.